Adoption of e-government in the Republic of Kazakhstan

Published in Journal of Open Innovation: Technology, Market, and Complexity, 2020

Recommended citation: Amanbek, Y., Balgayev, I., Batyrkhanov, K., & Tan, M. (2020). Adoption of e-government in the Republic of Kazakhstan. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 46. https://doi.org/10.3390/joitmc6030046

“In the paper, we provide factors that influence Kazakhstan’s e-Government portal usage at the informational stage. It describes challenges encountered by citizens while using the portal. The statistical analysis is performed on the web-based questionnaire survey and is targeted the citizens of Kazakhstan. The technology acceptance model is used as a methodology to measure attitude towards portal usage. This paper also discusses the barriers which can restrict the successful adoption of e-Government. As the result, awareness among citizens is high and they perceive the portal to be useful, but only a limited percentage of citizens’ use it regularly.”

The revised technology acceptance model.