Adoption of e-government in the Republic of Kazakhstan

“In the paper, we provide factors that influence Kazakhstan’s e-Government portal usage at the informational stage. It describes challenges encountered by citizens while using the portal. The statistical analysis is performed on the web-based questionnaire survey and is targeted the citizens of Kazakhstan. The technology acceptance model is used as a methodology to measure attitude towards portal usage. This paper also discusses the barriers which can restrict the successful adoption of e-Government. As the result, awareness among citizens is high and they perceive the portal to be useful, but only a limited percentage of citizens’ use it regularly.”